European Central Bank: Traineeship in Service Delivery Team
General Information Type of contract Traineeship Who can apply? EU nationals eligible for our traineeship programme Grant The trainee grant is €1,070 per month plus an accommodationallowance (see further information section) Working time Full time Place of work Frankfurt am Main, Germany Closing date 11.04.2023 Your team You will be part of the Governance and Transformation Services (GTS)Division, which acts as a cross functional service platform for theChief Services Office (CSO). The CSO is responsible for more than 800staff delivering internal services in the fields of administration,human resources, IT and finance. The GTS Division has more than 50 staff providing horizontal services inthe areas of communication, service delivery and optimisation, financialmanagement, vendor and service management, and quality management. It iscurrently concentrating on transforming working methods in the CSObusiness areas, fostering collaborative and cross-functional approacheswith a focus on flexibility, learning and results. This traineeship opportunity is in the GTS Division’s Service Deliveryteam. You will join a dynamic team that works to improve the delivery ofservices across the ECB, for both IT and non-IT projects. We arecontinuously seeking to optimise the ECB’s project delivery cultureand portfolio management, advising and supporting project managers andteams, project steering groups and the project steering committee. The ECB is an inclusive employer and we strive to reflect the diversityof the population we serve. We encourage you to apply irrespective ofage, disability, ethnicity, gender, gender identity, race, religiousbeliefs, sexual orientation or other characteristics. Your role As a trainee in the Service Delivery team, you will: * work independently and cooperatively on a wide range of quantitativeand qualitative tasks; * support documentation preparation and analysis for ECBdecision-making bodies in the areas of project and portfolio management; * support project teams, from ideation to project completion, andassist with reviewing and validating project deliverables such as thebusiness case and the project charter; * participate in quality improvement activities for ECB projects, basedon data analysis, documentation review, and structuring problems usingyour initiative to solve them; * contribute to the automation and streamlining of processes; * update the relevant documentation used in project managementpractice. This traineeship offers excellent opportunities to gain in-depthknowledge of project and portfolio management practices, whilesupporting ECB-wide projects in all business areas. You will workindependently, support experienced team members in collaborative tasks,and present work to senior management. You will experience a steeplearning curve, gaining soft and hard skills alike in a fast-moving andchallenging environment. You will be part of a multicultural team that strives for continuousinnovation to make a positive impact on the lives of European citizens. Qualifications, experience and skills Essential:
